Deciding under uncertainty

How to make decisions with AI under uncertainty?

• ChatGPT
• Claude
• Microsoft Copilot

1960 € per session, excl. VAT

In short

This training is designed for executives, managers, and project leaders. You will learn to use AI tools like ChatGPT, Claude, and Copilot to transform a recurring issue into an explicit decision. Participants will produce a GAP decision sheet, a hypothesis register, and an action plan, thereby enhancing their ability to make informed decisions in uncertain environments.

Why this training?

The problem

Teams struggle to transform complex and uncertain topics into clear, actionable decisions with the help of tools like ChatGPT or Copilot.

What it costs today

Discussions drag on, projects stagnate, and opportunities for progress are missed due to a lack of defined choices.

Why this skill

This skill is necessary now to structure thinking and unblock situations where uncertainty hinders rapid decision-making, using AI tools.

What you gain

The participant and the company gain an increased ability to generate explicit decisions and initiate concrete actions despite uncertainty, thanks to AI tools.

Objectives of this training

• Reformulate a choice, its owner, and its deadline precisely.
• Clearly distinguish facts, assumptions, unknowns, and disagreements.
• Identify key information that can genuinely impact a decision.
• Generate relevant options and counter-arguments for each situation.
• Construct action scenarios and their associated triggering signals.
• Classify decision elements into immediate actions, quick verifications, or future preparations.

Who is it for and what are the prerequisites?

Roles and tasks concerned

• Executives who define strategies
• Managers who oversee projects
• Project leaders who manage complex initiatives
• Decision-makers facing uncertainties
• Team leaders encountering blockers

Prior skills

• AI Fundamentals and AI Prompting completed, or equivalent experience (a learning prerequisite, not a registration condition).
• Knowledge of the organization's business context
• Understanding of the organization's strategic objectives
• Ability to identify a concrete and blocked business case
• A paid subscription to an AI solution offering the features used, the organisation’s authorisation for third-party tools, and the actual accounts and access rights.

To prepare before the session

• A computer per participant.
• Functional access to the selected AI tools (ChatGPT, Claude, Copilot) for the session.
• A real or fictitious business case to work on, relevant to the participant's context.

What you will work on

1. Name the blocked decision

   The participant can clearly articulate the choice to be made, its owner, and its deadline, avoiding unproductive debates.

2. Make uncertainty visible

   The participant is capable of breaking down a complex situation into facts, assumptions, unknowns, and disagreements for structured analysis.

3. Use AI to challenge

   The participant knows how to generate and evaluate diverse options and relevant counter-arguments to enrich decision-making.

4. Move to action

   The participant organizes next steps into immediate decisions, verifications, or preparations, ensuring concrete progress.

What you take away

• A completed GAP decision sheet, structuring the choice and its elements.
• A register of assumptions, listing the uncertainties to be verified.
• A decide-verify-prepare plan, defining concrete actions to be taken.

Method and assessment

• Demonstrations with explanations using a concrete case
• Guided exercises followed by application to your role
• Peer review of results and source verification
• An individual or team action plan

Assessment is formative: participants complete and review a practical case linked to the intended deliverable (A GAP decision brief, an assumptions register and a decide–verify–prepare plan). Criteria include meeting the brief, accuracy, checks performed and the ability to explain decisions. Each participant identifies an application to test in their own work.

Frequently asked questions

What is the concrete outcome of this approach for my team?

Your team will be able to transform complex and uncertain topics into clear decisions. They will structure their thinking and unblock situations that usually stagnate, allowing for quicker action.

Who should participate in this training and what knowledge is useful to have beforehand?

Executives, managers, and project leaders will benefit most from this session. It is useful to have a good understanding of the organization's business context and strategic objectives to apply the methods effectively.

What types of data or documents will we use, and how do we protect our confidential information?

We will use concrete business cases brought by the participants. To protect sensitive information, it is recommended to use fictitious or anonymized data for practical exercises.

What type of exercise will be carried out on a specific case from our organization?

Participants will work on a concrete business case. They will learn to reframe the choice, separate facts from assumptions, generate options, and build a decision-making action plan using AI tools.

What are the limits of using AI in decision-making, and who is responsible for validating the final outcome?

AI tools facilitate analysis and option generation, but the final decision remains human. The validation of the outcome rests with the organization's decision-makers, who use AI as a support for their thinking.

How does this method adapt to the specificities of our business or our unique company cases?

The training is designed to adapt to various contexts. By working on participants' real business cases, the method is directly applied to the organization's specific challenges, making the learning immediately relevant.