Writing and summarizing

How to leverage generative AI for writing and summarizing texts?

  • ChatGPT
  • Claude
  • Microsoft Copilot

1250 € per session, excl. VAT

In short

This course is for beginner employees with no technical prerequisites. Participants learn to formulate clear requests using AI tools like ChatGPT and Claude. They complete writing, summarizing, and verification exercises to produce a prompt template and corrected exercises. The goal is to understand AI's capabilities to improve daily efficiency.

Why this training?

The problem
Teams spend considerable time drafting or summarizing texts for their internal or external communications.
What it costs today
This manual process frequently leads to extended deadlines, a high workload, and variable consistency in the quality of produced content.
Why this skill
Integrating generative AI skills has become essential to optimize the creation and condensation of written documents.
What you gain
Participants gain autonomy in producing textual content and improve the reliability of processed information using tools like ChatGPT, Claude, or Microsoft Copilot.

Objectives of this training

  • Distinguish text generation from information retrieval and task automation.
  • Specify a task, context, and format to guide a generative AI tool.
  • Draft targeted messages using AI for professional use cases.
  • Summarize complex documents concisely and relevantly with AI.
  • Compare AI-generated results and adjust prompts to improve quality.
  • Control facts, sources, and omissions in generated texts.

Who is it for and what are the prerequisites?

Roles and tasks concerned

  • Communication managers who draft messages
  • Assistants who summarize documents
  • Project managers who prepare written materials
  • Content writers who create diverse content
  • Analysts who summarize complex reports

Prior skills

  • AI Fundamentals and AI Prompting completed, or equivalent experience (a learning prerequisite, not a registration condition).
  • Understanding of internal and external communication needs
  • Knowledge of the types of documents processed
  • Familiarity with the organization's business objectives
  • Ability to identify key information within a text
  • A paid subscription to an AI solution offering the features used, the organisation’s authorisation for third-party tools, and the actual accounts and access rights.

To prepare before the session

  • Have an individual computer with a stable internet connection.
  • Access AI tools such as ChatGPT or Claude, with necessary authorizations.
  • Prepare a concrete business case (with fictional or anonymized data) to work on during the session.

What you will work on

  1. Understanding Generative AI

    This block allows understanding the capabilities and limitations of generative AI tools, distinct from search or automation.

  2. Formulating a Clear Request

    This block allows transforming a vague idea into a precise query, guiding the AI towards the expected output.

  3. Practicing on Business Cases

    This block allows creating texts and summaries adapted to concrete professional situations and evaluating AI outputs.

  4. Verifying and Reusing

    This block allows validating AI-produced content and establishing responsible integration practices in daily work.

What you take away

  • A reusable prompt template for various situations.
  • Two corrected writing and summarization exercises.
  • A checklist for responsible AI usage.
  • A personalized action plan for applying acquired skills.

Method and assessment

  • Demonstrations with explanations using a concrete case
  • Guided exercises followed by application to your role
  • Peer review of results and source verification
  • An individual or team action plan

Assessment is formative: participants complete and review a practical case linked to the intended deliverable (A first prompt template, two reviewed exercises and a responsible-use checklist). Criteria include meeting the brief, accuracy, checks performed and the ability to explain decisions. Each participant identifies an application to test in their own work.

Frequently asked questions

What concrete outcome can my team expect after this training?

Your team will be able to produce texts and summaries more quickly and with more consistent quality. They will be able to reduce the time spent on writing tasks, thereby increasing operational efficiency.

Who should attend this session and what are the prerequisites?

This session is for employees who need to write or summarize texts as part of their duties. It is necessary to come with knowledge of a business case to work on and to understand the organization's objectives.

What types of data or documents will we use and how is confidentiality ensured?

We will use fictitious or anonymized data, as well as generic documents. The goal is to practice on representative cases without compromising the confidentiality of your organization's information.

What type of exercise will be performed during the training based on our organization's case?

You will practice writing effective prompts and summarizing real (anonymized if necessary) or fictitious documents. You will learn to adjust your queries to obtain the best results according to the needs of your case.

What are the limitations of AI tools and who validates the produced results?

AI tools generate text based on statistical models; they can produce incorrect or biased information. The final validation of the results, including checking facts and sources, remains a human responsibility and is essential.

How does the training adapt to our organization's specific business or cases?

The training is designed to be applicable in various professional contexts. Participants are encouraged to bring their own (anonymized) use cases to work on during practical exercises, thus ensuring direct relevance to their daily work.

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