Payment reminders

How can AI help organise payment reminders?

1250 € per session, excl. VAT

In short

Structure receivables follow-up while protecting customer relationships. Define reminder sequences, prepare messages for different situations and establish escalation rules. Check customer details, amounts and current payment status before a member of staff sends any communication. A practical, tool-independent workshop tailored to your team’s documents, objectives and working context.

Objectives of this training

  • Structure debt collection follow-up
  • Define tailored reminder sequences
  • Prepare situation-specific messages
  • Detail effective escalation rules

Who is it for and what are the prerequisites?

Roles and tasks concerned

  • Finance managers
  • Credit controllers
  • Administrative directors

Prior skills

  • AI Fundamentals and AI Prompting completed, or equivalent experience (a learning prerequisite, not a registration condition).
  • Have a paid subscription to an AI solution with the features needed for the exercises. Obtain your organisation’s permission to connect to third-party tools and have the required accounts and access rights. Bring a business case and documents authorised for use; fictional data may be used.

What you take away

  • Customized reminder strategy
  • Message templates for various situations

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