Internal editorial assistant
How do you prototype an assistant that prepares reliable internal communications without bypassing human validation?
3500 € per session, excl. VAT
In short
Over two days, comprising 14 hours excluding breaks, you design a prototype assistant dedicated to internal communications: defining use cases, preparing reference material, setting editorial guidelines and establishing an approval workflow. You test its outputs against fictional situations, measure discrepancies and formalise a limited pilot plan, without scaling up to production.
Why this training?
Internal announcements often circulate among several contributors, with conflicting versions and improvised adaptations for different channels. A poorly scoped assistant can amplify these discrepancies or turn an assumption into an official decision. The course brings together approved reference material, assisted drafting and editorial responsibility. The tests assess both the faithfulness of messages and the ability to flag missing information or refer a sensitive request to a human contact. Running case study: The fictional organisation Orbe Manufacture is preparing a change to working hours across three sites. The communications team must produce an announcement, a managers’ briefing and an employee FAQ using approved notes, some versions of which are outdated. Transfer to the workplace: Present the prototype to the communications lead and security contacts, then propose a pilot for a low-sensitivity internal section, with mandatory review and a documented evaluation.
Objectives of this training
- Define the assistant’s permitted and excluded uses.
- Structure a collection of dated and approved reference material.
- Configure editorial guidelines and escalation rules.
- Test the faithfulness and safety of the outputs.
- Formalise a pilot plan with designated leads and indicators.
Who is it for and what are the prerequisites?
Roles and tasks concerned
- Internal communications managers and editorial contributors.
- HR or transformation contacts involved in internal announcements.
- AI project managers supporting communications teams.
Prior skills
- Use generative AI regularly and structure your requests.
- Know the internal channels and their approval workflow.
What you will work on
Define the scope of the service
Objective: Choose the editorial tasks to be covered. Audiences, channels, exclusions and responsibility for publication.
Map the approvals
Objective: Assign responsibility for human decisions. Roles of communications, HR and managers; sensitive topics.
Prepare the reference material
Objective: Exclude unreliable documents. Versions, dates, owners and confidentiality.
Define the internal voice
Objective: Formalise the writing rules. Tone, readability, inclusivity and terminology.
Build the instructions
Objective: Set boundaries for the prototype’s responses. Mandatory sources, uncertainty and refusal to invent information.
Assemble the prototype
Objective: Produce an initial announcement. Configuration according to the available capabilities; context supplied manually if necessary.
Adapt the messages for different channels
Objective: Preserve the facts across channels. Announcement, managers’ briefing and employee FAQ.
Build the tests
Objective: Make quality measurable. Accuracy, references, tone and expected responses.
Test the limits
Objective: Verify the safeguards. Rumours, personal data and intrusive instructions in documents.
Correct and compare
Objective: Verify the effects of the changes. Correcting instructions and checking for regressions.
Prepare the pilot
Objective: Organise a limited trial. Access, document maintenance, validation and shutdown.
Defend the proposal
Objective: Present a reasoned case for a launch decision. Demonstration, known limitations and reservations.
What you take away
- Scoping document and reference register.
- Editorial prototype with version-controlled guidelines.
- Test suite and comparative results matrix.
- Pilot plan and approval workflow.
Method and assessment
- Short teaching inputs followed by immediate practice on the case study used throughout.
- Individual work followed by work in pairs, with participants reviewing each other’s outputs.
- Facilitated group discussion: what works, what needs correcting and what remains a human decision.
- Preparation: Prepare editorial guidelines and two fictitious or anonymised announcements. Check access to a tool authorised by the organisation and the available prototyping options.
Observable criteria: The three formats accurately reflect the facts and cite their sources. ; Any missing information is flagged rather than invented. ; Sensitive requests trigger referral to a human. ; The same tests are rerun after corrections and discrepancies are recorded. ; The pilot specifies its scope, those responsible and the conditions for stopping..
Frequently asked questions
Do you need to know how to code?
No; the prototype can rely on structured instructions and manually supplied context.
Can you use real announcements?
Only in anonymised form, using authorised tools; otherwise, the exercises use the fictitious corpus.
Does the assistant publish directly?
No. The outputs remain drafts subject to the validation process.
Is it deployed after two days?
The training results in a tested prototype and a pilot plan, not a production deployment.
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