Fostering growth without prescribing

How can you design a support process that develops autonomy without making decisions on the other person’s behalf?

3500 € per session, excl. VAT

In short

These two days, totalling 14 hours excluding breaks, enable participants to design a short individual development programme and test its conversations. Participants practise agreeing a coaching contract, asking questions, giving feedback and supporting experimentation. They leave with a prototype coaching programme, an observation framework and a workplace testing plan.

Why this training?

Immediately providing a solution can reinforce an employee’s dependence. A developmental approach requires distinguishing between advice, instruction and exploration, then choosing an intervention suited to the employee’s level of autonomy. A conversation alone is not enough: progress is built between conversations through observable trials. Planning their follow-up prevents good intentions from failing to translate into professional behaviour. Case study running throughout: At Avelcor Reliure, a fictitious organisation, a manager supports a recently promoted team leader who systematically takes back delegated tasks. The challenge: helping him develop his employees without compromising production deadlines. Transfer to the workplace: Within thirty days, offer a volunteer a pilot comprising two conversations and a workplace experiment. Obtain their agreement, observe an agreed behaviour and adjust the programme during the review, without promising automatic progress.

Objectives of this training

  • Agree a behavioural objective and the boundaries of the coaching
  • Use questioning that leaves the employee free to choose their options
  • Provide factual feedback and open a dialogue
  • Design a short programme with experiments and follow-up
  • Test a conversation and revise the prototype based on observations

Who is it for and what are the prerequisites?

Roles and tasks concerned

  • Managers supporting their team members in becoming more autonomous
  • Skills development managers and experienced mentors

Prior skills

  • Have previous experience of conducting individual development conversations
  • Be able to distinguish a work-related fact from a personal judgement

What you will work on

  1. Define the boundaries of the coaching approach

    Objective: Choose when to coach rather than prescribe. Coaching, mentoring, management; consent and hierarchical asymmetry.

  2. Establish an explicit working alliance

    Objective: Negotiate an acceptable framework. Expectations, confidentiality, responsibilities and the right to stop.

  3. Establish the behavioural target

    Objective: Turn a complaint into an objective. Facts, context, resources and signs of progress.

  4. Ask questions without steering

    Objective: Bring several options to light. Open questions, paraphrasing, silence and tentative hypotheses.

  5. Give feedback that encourages action

    Objective: Challenge without labelling. Fact, observed effect, the other person’s perception and request.

  6. Make space for resistance

    Objective: Explore a disagreement without forcing the issue. Ambivalence, emotion, refusal and the boundaries of the role.

  7. Organise a workplace trial

    Objective: Connect learning with work activities. Chosen action, graded difficulty and reflection on the experience.

  8. Assemble the programme

    Objective: Design a coherent prototype. Two conversations, an interim trial and a review.

  9. Test in a full simulated situation

    Objective: Evaluate intervention choices. Structured observation and debriefing that examines opposing viewpoints.

  10. Prepare the workplace pilot

    Objective: Ensure a safe initial rollout on a limited scale. Voluntary participation, schedule, confidentiality and stopping criteria.

What you take away

  • Coaching agreement and limits of confidentiality
  • Observation framework for the coach’s behaviour
  • Prototype programme comprising two conversations
  • Pilot plan and review form

Method and assessment

  • Short input sessions followed by situational exercises and role plays based on the case study used throughout.
  • Structured observation and peer feedback using a shared observation grid.
  • Guided debrief: what worked, what will be adjusted, individual commitment.
  • Preparation: Prepare a fictional or anonymised situation in which repeated advice has not developed autonomy. Identify the confidentiality rules and materials permitted by your organisation.

Observable criteria: The objective describes an observable behaviour chosen together with the team member. ; The questioning explores options without imposing a solution. ; The feedback cites a fact and asks for the recipient’s perspective. ; The experiment specifies an action, a deadline and an observation. ; The prototype is revised based on feedback from the simulation..

Frequently asked questions

Is this a therapeutic approach?

No; keep the focus on work and refer difficulties beyond your role to the appropriate contacts.

Can you work on a situation you have experienced?

Yes, once anonymised; otherwise, use the fictional case provided.

Must you abandon all directive approaches?

No; make non-negotiable obligations explicit and preserve the choice of methods where possible.

Is the programme rolled out during the training?

No; it is prototyped and tested in a simulation before a limited workplace pilot.

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